Win57 Privacy and Data Protection Policy

The win57 takes the protection of your personal data seriously. Here you will find a clear explanation of exactly what we collect, why we collect it, and how everything is handled in compliance with the LGPD — no unnecessary legal jargon.

Updated January 2026 Brazilian Portuguese version LGPD Compliance

Recommended reading: this Privacy Policy describes how Win57 handles your personal data. By creating an account or using any service on the platform, you confirm that you have read and understood this document. Questions can be sent to contato@win57.best at any time.

The win57 believes that privacy is not just a legal obligation — it is a genuine commitment to everyone who uses the platform. When you sign up, deposit via Pix, bet on the Brasileirão, or play crash games on your phone, you share information with us. And we understand that comes with real responsibility on our part.

This Privacy Policy clearly explains what data win57 collects, why it collects, how it uses, with whom it may share, and how long it retains your data. It also describes all your rights as a data subject under the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018) and how to exercise them.

If you ever have questions about any part of this policy, please reach out to our team. The win57 has a dedicated team to handle privacy matters and will respond within 15 business days.

How Win57 Protects Your Data

The commitments that guide data handling across the entire platform.

Minimal Collection

Win57 collects only the data necessary to operate your account, process transactions, and meet legal obligations. Nothing beyond what is genuinely needed.

No Data Selling

Your personal data is never sold, rented, or shared for third-party commercial purposes. What's yours stays yours.

SSL Encryption

All communications between your device and win57 are encrypted with SSL. Financial data has an additional layer of protection.

Your Guaranteed Rights

The LGPD grants you concrete rights over your data — access, correction, deletion, and portability. win57 handles every request within 15 business days.

LGPD Compliance

Every data collection and processing activity at win57 has a defined legal basis under the LGPD. We do not process data without a clear and legitimate reason.

Full Transparency

You will be notified of significant changes to this policy by email at least 15 days before any amendment takes effect.


1. Data We Collect

The win57 collects personal data in the following situations and categories:

Data you provide directly when registering:

  • Full name;
  • CPF (Cadastro de Pessoa Física);
  • Date of birth;
  • Full residential address (ZIP code, street, number, neighborhood, city, state);
  • Email address;
  • Mobile phone number;
  • Access password (stored in encrypted form only — never as plain text).

Data collected through platform use:

  • Betting history, games played, and financial transactions;
  • IP address and device information (model, operating system, browser);
  • Approximate geolocation derived from your IP address;
  • Access logs (date, time, pages visited, session duration);
  • Cookie and similar technology data — detailed in section 7.

Identity verification (KYC) data:

  • Photo of an official government-issued ID (RG, CNH, or passport);
  • Proof of address;
  • Selfie with your ID document for identity confirmation;
  • Proof of source of funds, where required by regulatory obligations.

The win57 does not collect sensitive information such as health data, racial origin, religious beliefs, or political views. If any form on the platform requests this type of data, do not fill it in and report it immediately to contato@win57.best.


2. How We Use Your Data

Every piece of data collected by win57 has a specific purpose. We never use your data for objectives other than those described below without your authorization:

Purpose Data Used
Account creation and management Name, CPF, email, phone number, password
Processing of deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago, TED CPF, banking details, transaction history
Identity verification (KYC) and anti-money laundering Government-issued ID, selfie, proof of address
Compliance with legal and regulatory obligations CPF, transaction history, account registration data
Customer support and dispute resolution All data required for the specific case
Platform security and fraud detection IP address, access logs, behavioral patterns
Experience personalization and relevant communications (with consent) Betting history, game preferences
Responsible gambling — identifying risk patterns Betting history, session frequency, and session value

The win57 does not use your data to build profiles for exclusively automated decisions that produce significant legal effects on you, except as expressly provided by law and with your knowledge. If any such decision is made, you will be notified and may request a human review.



4. Data Sharing

The win57 does not sell your personal data to third parties under any circumstances. Data sharing occurs only in the situations below, and always limited to the minimum necessary for each purpose:

  • Payment processors: to process deposits and withdrawals via Pix, boleto, credit or debit card, PicPay, Mercado Pago, and TED transfers through Nubank, Itaú, Bradesco, and Banco do Brasil. These partners receive only the data strictly necessary to complete the transaction and are contractually required to protect it;
  • Identity verification (KYC) providers: to confirm your identity and prevent fraud, we use certified specialist providers. They process documents and biometric data exclusively for this purpose;
  • Game and casino providers: to provide slots, crash games, poker, and live casino, we share technical session data with software providers (such as session identifiers and game results). We never share complete personal data such as CPF or home address;
  • Public and regulatory authorities: when required by court order or a request from a competent law enforcement or regulatory authority, win57 provides the requested data within the applicable legal limits;
  • Fraud prevention and anti-money laundering: where there is well-founded suspicion, data may be shared with competent bodies such as COAF (Financial Activities Control Council) in accordance with Brazilian law.

Any third party that receives data from win57 is subject to contractual confidentiality and data protection agreements compatible with the LGPD. Win57 maintains an up-to-date record of all operators and partners that process data on its behalf.


5. Data Retention and Deletion

The win57 retains your personal data for as long as necessary to fulfill the purposes described in this policy, in compliance with the minimum legal retention periods required by Brazilian law. The general guidelines are:

  • Registration and active account data: retained for as long as your account is active on win57 and for an additional period after closure, in accordance with the timeframes outlined below;
  • Financial transaction history: retained for a minimum of 5 years after each transaction, in accordance with tax regulations and anti-money laundering legislation;
  • Identity verification documents (KYC): retained for a minimum of 5 years after account closure, in accordance with applicable regulations;
  • Support communication data: retained for up to 3 years for dispute resolution and customer service history purposes;
  • Access and security logs: retained for up to 12 months in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).

When the retention period expires and there is no longer a legal basis to keep the data, the win57 performs secure deletion or anonymization of your data so it can no longer be linked to you. You may request early deletion of your data — see your rights in section 8.


6. Data Security

The win57 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or improper alteration. The key safeguards include:

  • SSL/TLS Encryption across all communications between your device and win57's servers — the same standard used by Brazil's leading digital banks;
  • Encryption at rest for sensitive data stored on servers, including identity documents and financial data;
  • Strict access controls — only team members with a legitimate need have access to user data, and all such access is logged and audited;
  • Continuous monitoring of suspicious activity across systems, with automatic alerts sent to the security team;
  • Regular security testing carried out by specialized teams to identify and remediate vulnerabilities;
  • Regular training of all Win57 staff on information security and data protection practices.

In the event of a security incident that may affect your personal data, the win57 will notify you and the National Data Protection Authority (ANPD) within the timeframe required by the LGPD, with details on the nature of the incident, the data affected, and the measures taken to mitigate its effects.

On the user side, security is also your responsibility. Use a strong, unique password for your win57 account, never share it with anyone, and always access the platform through the official address win57.best. win57 will never ask for your password via email, chat, or phone call.


7. Cookies and Tracking Technologies

The win57 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and analyze site usage. See the types of cookies we use:

  • Strictly necessary cookies: essential for the platform to function — authentication, active session management, and the bet slip. They cannot be disabled without affecting your ability to use the site;
  • Performance and analytics cookies: collect anonymized information about how you use win57 — pages visited, session time, errors encountered. We use this data to improve the platform. These require your consent;
  • Functional cookies: remember your language preferences, interface settings, and account configurations to improve your experience. These require your consent;
  • Marketing cookies (with explicit consent): used to personalize communications about win57 promotions and news. You may decline or withdraw this consent at any time.

You can manage your cookie preferences in your browser settings or through the privacy panel in your Win57 account. Disabling non-essential cookies may affect some platform features, but will not prevent you from using the core service.

The win57 does not use cookies to track your activity on other sites outside the platform. Cookie data is used exclusively to improve your experience within win57.


8. Your Rights as a Data Subject (LGPD)

The LGPD grants you a set of rights regarding the personal data that win57 processes. All of these rights can be exercised at any time through the channel indicated in section 10. Here is a breakdown of each:

Access

You may request a copy of all personal data win57 holds about you, including how it was collected, what it is used for, and with whom it has been shared.

Correction

Incorrect, incomplete, or outdated data can be corrected at any time. For simple details such as email address and phone number, corrections can be made directly in your account settings.

Deletion

You may request the deletion of your personal data. win57 will comply within the legally required timeframe, except where retention is mandatory by law — such as tax records and anti-money laundering requirements.

Portability

You may request your data in a structured, machine-readable format for transfer to another data controller, under the terms defined by the ANPD.

Objection and Withdrawal of Consent

For processing based on consent — such as marketing communications — you may withdraw your authorization at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point.

Data Sharing Information

You have the right to know which public or private entities Win57 has shared your data with, and the purpose behind each instance of sharing.

Review of Automated Decisions

If win57 makes any decision based solely on automated processing that affects your interests, you may request a human review of that decision.

To exercise any of these rights, submit a request to contato@win57.best with the subject line "LGPD — Data Subject Rights". We will respond within 15 business days with the requested information, or with an explanation if the request cannot be fully fulfilled.


9. Minors

The services of win57 are intended exclusively for individuals aged 18 and over. The platform does not intentionally collect or process personal data from minors.

During registration, we ask for your date of birth and CPF to verify that you are of legal age. Additional KYC processes may be triggered if there is any discrepancy or suspicion regarding a user's age. If verification confirms that a user is under 18, the account is closed immediately and any deposited balance is refunded to the original payment source.

If you believe a minor has improperly accessed win57, please notify our team immediately by email at contato@win57.best. We will take the necessary steps as a priority.

Parents and guardians of children and teenagers should use parental control tools on shared devices to prevent unauthorized access to betting and gambling platforms.


10. Contact & Data Protection Officer (DPO)

The win57 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this policy, handling data subject requests, and serving as the point of contact with the Autoridade Nacional de Proteção de Dados (ANPD).

To contact the DPO of win57 or to exercise any right provided in this policy, please use the channels below:

  • Email: contato@win57.best (subject: "LGPD — Privacy")
  • Live chat: available 24 hours a day, 7 days a week, directly at win57.best
  • Response time: up to 15 business days for personal data requests

The win57 reserves the right to update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. When material changes are made, you will be notified by email at least 15 days before the new terms take effect.

The version of this policy currently in force is the one published at win57.best/privacy-policy. If you continue using the services of win57 after the effective date of an update, this will be considered acceptance of the new terms.

You also have the right to file a complaint directly with the National Data Protection Authority (ANPD) if you believe that Win57's processing of your data violates the LGPD. Win57 fully cooperates with the ANPD in any investigation.


LGPD
Full compliance
SSL
Encryption across all screens
15d
Response time for data subject requests
0
Sale of data to third parties

Privacy Questions at win57

The most common questions about how your data is handled on the platform.

Only if you have given explicit consent for this type of communication — typically during registration or in your account notification settings. You may withdraw that consent at any time in your Win57 account settings or by emailing contato@win57.best to opt out of marketing communications. Withdrawing consent does not affect your access to the platform's services.

After account closure, Win57 retains data for the minimum period required by law — financial history for at least 5 years, KYC documents for at least 5 years, and access logs for up to 12 months. These retention periods exist to fulfill tax, regulatory, and anti-money laundering obligations. Once the legal retention periods expire, data is securely deleted or anonymized. You may request information about retained data even after your account has been closed.

win57 stores only the information needed to identify and record transactions — such as the amount, date, and transaction reference. Complete bank account details and Pix keys are handled by our payment processor partners, who operate under their own security standards. win57 does not store full credit card details — only reference tokens provided by the payment processors.

You can manage cookies directly in your browser settings (Chrome, Safari, Firefox, etc.) or through the privacy preferences panel in your Win57 account. Strictly necessary cookies cannot be disabled, as they are essential for the site to function. Analytics, functional, and marketing cookies can be declined without losing access to the platform's core features.

Send an email to contato@win57.best with the subject line "LGPD — Data Access". Include your full name and the CPF registered on your account so we can verify your identity. We will provide a structured copy of all your data within 15 business days. The file will include registration details, transaction history, bets placed, and preferences saved on the platform.

In situations involving a court order or a request from a competent law enforcement or regulatory authority, win57 is legally required to provide the requested data. In such cases, as the law itself recognizes, prior notification to the data subject is not always possible — doing so could compromise the investigation. Outside these specific circumstances, any data sharing is communicated as described in this policy.

Your data protected. Your account secure. Bet on Win57.

Free registration, Pix deposits in seconds, and a welcome bonus of up to R$ 500.00. Football, crash games, poker, and much more — with full transparency over your data.

Win57 in compliance with the LGPD — Law No. 13.709/2018

All personal data processing activities at win57 follow the principles of the LGPD: purpose limitation, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, and accountability. To exercise your rights or get answers to your questions, write to contato@win57.best. Also see our Terms and Conditions for the complete contractual framework.

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